Hyde Energy Modernizes Operations with Microsoft Copilot and Dynamics 365 for Scalable, AI-Driven Efficiency
Business Problem
Hyde Energy faced major operational inefficiencies due to its legacy ERP system, which limited visibility across inventory, finance, retail, and asset management.
Solution
Business Applications
Partner
Reliance Infosystems
Industry
Oil and gas
Region
Nigeria
Business Problem
Hyde Energy, a fast-growing energy company in Nigeria, operated with a legacy SAGE ERP system that led to significant inefficiencies across business units. Manual processes disrupted inventory accuracy, delayed financial reporting, and reduced retail and asset visibility.
Approvals were managed via email, bank reconciliations were performed manually, and inventory tracking was dependent on time-consuming monthly counts. In fixed asset management, real-time lifecycle tracking and depreciation forecasting were lacking, while the retail unit suffered from poor product visibility for LPG, PMS, and lubricants.
The production team struggled to reconcile planned vs actual outputs, while finance teams had difficulty tracking spend by product line. These disjointed operations highlighted the need for a modern ERP solution powered by intelligent automation and AI.
Solution Deployed
Technologies and Platforms Used
Microsoft Dynamics 365 Business Central
Microsoft Office 365
Dynamics 365 Business Central Copilot
AI Integration
Hyde Energy integrated Microsoft Copilot within Dynamics 365 Business Central to enhance operational accuracy and decision-making.
Copilot helped:
Eliminate stock discrepancies by over 80% through real-time inventory tracking
Streamline approvals and bank reconciliation with AI-powered variance detection and intelligent matching
Automate depreciation forecasting and asset lifecycle tracking
Deliver daily retail sales insights for high-volume products
Improve budgeting through AI-driven variance analysis and per-product tracking
This responsible AI application empowered Hyde Energy to transition from manual, error-prone processes to intelligent, scalable operations.
Architecture and Services
The solution runs on Azure Cloud using a modular, cloud-native architecture:
- Core ERP: Dynamics 365 Business Central powers financials, inventory, retail, and fixed assets
- AI & Automation: Microsoft Copilot and Azure AI drive anomaly detection, forecasting, and contextual insights
- Workflow & Analytics: Power Automate accelerates process automation; Power BI offers dynamic dashboards for executive and operational teams
Reliance Differentiation
The transformation was driven by Reliance Infosystems, in partnership with Systemline Technology (SLT).
- Reliance Infosystems led the end-to-end implementation, embedding Copilot and aligning the solution to Hyde’s strategic goals
- SLT delivered local change management, training, and deployment support
This collaboration enabled:
- Rapid delivery and agile deployment
- Seamless user onboarding and adoption
- Operational alignment with AI best practices and Microsoft Cloud
Business and Community Impact
Business Impact
By unifying workflows across finance, procurement, and operations and empowering non-technical users with intuitive AI tools. Stock level discrepancies were reduced by over 80 per cent, bank reconciliations, asset tracking, and approval workflows automation cut manual processing time by an estimated 50 per cent, freeing up employees and decision-makers for higher value tasks. Non-technical users were able to interact with AI tools for reporting and analysis, increasing system adoption and reducing dependency on IT support.
Hyde Energy significantly improved decision-making, transparency, and agility. The company realized measurable improvements across key operational areas.
Community and Societal Impact
The adoption of Microsoft Dynamics 365 Business Central with Copilot has helped Hyde Energy strengthen its contribution to local communities. With improved efficiency and financial control, the company has been able to expand responsibly, creating new jobs and engaging more local vendors in its operations. Enhanced tracking of inventory and assets has cut waste and improved how resources are used, supporting more sustainable practices that benefit both the environment and the communities it serves.
Microsoft Resources and Support Utilized
The project succeeded through close collaboration with key Microsoft resources, including:
Hakeem Adewale
Partner Technical Architect
Oluwaremilekun Olowu
Account Executive
Zeina Kordab
Go-To-Market Specialist
Their insights into Dynamics 365, Copilot, and co-sell strategy helped optimize deployment, accelerate success, and improve customer outcomes.
Joint Partnerships
Hyde Energy’s digital transformation was driven by a strategic partnership between Reliance Infosystems and Systemline Technology (SLT). Reliance led the design and rollout of Microsoft Dynamics 365 Business Central, embedding Microsoft Copilot for intelligent automation and real-time insights, aligned with Hyde’s goals for inventory optimization and financial control.
SLT, the local implementation partner, brought operational expertise and on-ground support, enabling agile execution, effective change management, and seamless user onboarding.
Together, both partners delivered an AI-powered solution that addressed operational challenges and positioned Hyde Energy for long-term innovation. The collaboration blended global expertise with local execution, ensuring sustainable impact. It’s a strong example of how shared vision and complementary strengths drive enterprise success and support broader economic development.
Customer Reference
The Microsoft Dynamics 365 Business Central solution with Copilot has transformed our operations. Reliance Infosystems and Systemline Technology worked closely with our teams, delivering an intuitive platform that boosted transparency, accelerated reporting, and helped us make faster decisions. The integration of AI across finance, retail, and inventory has significantly enhanced our ability to scale efficiently.
Mr. Olubunmi Falaki
Enterprise Solution Development Manager
FAQs
What industry does Hyde Energy operate in?
Hyde Energy operates in the energy sector, delivering fuel supply and energy‑related services across international markets.
What business challenge did Hyde Energy face?
Hyde Energy required a secure, reliable, and scalable digital environment to support daily operations, improve efficiency, and ensure business continuity across geographically distributed teams.
What solution was implemented?
Reliance Infosystems delivered a tailored digital and IT solution designed to enhance operational efficiency, improve system reliability, and support secure business operations.
How did the solution improve operational efficiency?
The solution streamlined workflows, reduced manual processes, and improved access to critical business information, enabling faster decision‑making and smoother day‑to‑day operations.
How was security addressed?
Security was built into the solution through appropriate access controls, data protection measures, and system reliability safeguards to help protect sensitive business information.
How did Reliance Infosystems support the project?
Reliance Infosystems provided solution design, implementation, and ongoing support, ensuring the technology aligned with Hyde Energy’s operational needs and growth objectives.