
Customer Name: Chemical and Allied Products CAP PLC
Industry: Manufacturing
Location/Country: Lagos, Nigeria
Solution: Copilot for Microsoft 365
Partner: Reliance Infosystems
Chemical and Allied Products (CAP) PLC is a leading manufacturer and distributor of premium paints and coatings in Nigeria. A subsidiary of UAC of Nigeria PLC, CAP has built a strong reputation for quality, innovation, and sustainability in the decorative and industrial coatings market. With its flagship brand, Dulux, CAP PLC offers a wide range of color solutions for homes, businesses, and industrial spaces. The company is committed to excellence in customer service, environmental responsibility, and driving growth through continuous product innovation and strategic partnerships.
The Finance team at CAP PLC encountered significant challenges in maintaining timely and accurate financial reports. A major hurdle was the reliance on manual data consolidation from multiple, disconnected sources, which led to delays and inefficiencies in financial processes.
During critical periods such as budgeting cycles and month-end closing, the team often worked with outdated or incomplete data. This slowed down reporting timelines and limited the team’s ability to provide the timely, data-driven insights needed to support strategic business decisions. As a result, decision-making was often reactive rather than proactive, impacting on the organization’s agility and financial visibility.
To overcome these challenges, CAP PLC partnered with Reliance Infosystems. Through close collaboration, we worked with CAP’s Finance team to understand their specific pain points and business goals. Based on these insights, we implemented Copilot for Microsoft 365, an AI-powered platform that automated data consolidation, streamlined reporting processes, and delivered real-time financial insights.
The implementation of Microsoft 365 Copilot by Reliance Infosystems brought tangible improvements to CAP PLC’s Finance operations. By integrating Copilot across Excel, Outlook, and Word, the team experienced a dramatic shift in productivity, accuracy, and decision-making speed
Automated data consolidation and calculations significantly shortening report preparation timelines
The finance team completed reports and statements more efficiently, minimizing delays and streamlining end-of-month processes.
Automated processes reduced the risk of human error across spreadsheets and reports.
Real-time insights and intelligent summaries empowered the team to make faster, data-driven financial decisions.
Copilot in Word and Outlook streamlined the creation of budget reports and executive summaries, saving valuable time.
With Copilot for Microsoft 365 now embedded into their daily operations, CAP PLC’s Finance team is well-positioned to meet future demands with speed, accuracy, and confidence. The shift from manual processes to intelligent automation has not only improved efficiency but also laid the foundation for continuous innovation. As business needs evolve, CAP PLC is now better equipped to scale its financial processes, adapt quickly to market changes, and support strategic growth initiatives.
Your finance team deserves tools that do more. With Copilot for Microsoft 365, delivered by Reliance Infosystems, you can eliminate inefficiencies, boost productivity, and unlock real-time insights.
Let’s help you modernize your finance operations.